Contact Us

Many questions about financial aid, award offers, and processes can be answered on our Website. Many students find our Topics page an easy way to find information.

If you still need assistance, seek us out.  We are here to answer your questions.

Uptown/Clifton Campus

  Student Financial Aid
Office (SFAO)
One Stop Student Service Center
(One Stop)
Financial aid processing of all undergraduate (including branch campuses), graduate
and Law students
Customer service to students regarding their financial aid, billing, and registration issues.
Phone 513-556-1000
Fax 513-556-9171 513-556-2253
Service Location 2nd Floor University Pavilion
Mailing Address University of Cincinnati
PO Box 210125
Cincinnati, OH 45221-0125


Regional/Branch Campus Service Centers

  UC Blue Ash
UC Clermont
Web UCBA One Stop UCC One Stop
Phone 513-745-5740 513-732-5300
150 Muntz Hall 100 Student Services Building
City Blue Ash Batavia


In addition to the service locations listed above, College of Law students can seek assistance or submit documents to their admissions/financial aid office. 

All processing and awarding of financial aid for students (other than M.D. students in the College of Medicine) is done at the central Student Financial Aid Office.

M.D. students in the College of Medicine (COM) are awarded and serviced by a specialized financial aid unit. M.D. students should work directly with the COM Office of Financial Services.

University Pavilion

Often times, your questions related to financial aid may actually involve another office. Most notably, issues surrounding aid for current students often relate to your class registration and billing issues. 

That is why UC created the One Stop Student Service Center on the second floor of University Pavilion. Cross-trained professionals assist you in addressing most aid, billing, and class inquiries. In addition to being available for walk-in service, these staff members answer your financial aid questions via e-mail and phone.

Each regional campus has their own version of One Stop as well.